Support

If you need help using this website, review the information below.

For questions about the Alternative Approval Process (AAP) or your submission, contact the City of Kamloops directly.

Before You Contact Support

Most questions can be answered here:

- Review the Frequently Asked Questions page
- Check the AAP Status page for key dates and timelines
- Refer to official City of Kamloops documents on the Resources page

This website delivers submissions to the City of Kamloops, but does not provide confirmation of acceptance.

If you are unsure whether your submission was received or processed, you must contact the City directly or submit using the City’s official process.

Once submitted, responses cannot be changed through this website.

To correct or withdraw a submission, contact the City of Kamloops directly.

If the form is not working, try refreshing the page or using a different browser or device.

If the issue persists, contact support with details, or you may use the City’s official submission method.

Eligibility and requirements are defined by provincial legislation and administered by the City.

You should refer to official City of Kamloops information or contact the City directly.

If you are experiencing a technical issue with this website, you can reach out:

Email: support@KamloopsAAP.ca

Please include:

- A brief description of the issue
- The device/browser you are using
- The time the issue occurred

This email is for technical issues with this website only. Questions about submissions or the AAP cannot be answered and will not receive a response.

Response times are not guaranteed.

This website is an independent tool and is not affiliated with the City of Kamloops.

The City is responsible for administering the AAP, determining submission validity, and maintaining official records.